Privacy Policy

Fansom.io ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access and use our website, products, and services (collectively, the "Services").

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name
• Email address
• Username and password
• Payment information (processed securely via third-party providers)

b. Usage Data

• Pages visited
• Features used
• Time spent on the site
• Clickstream data

c. Device and Technical Data

• IP address
• Browser type
• Operating system
• Device identifiers

d. User-Generated Content

• Prompts submitted
• AI-generated outputs
• Comments or feedback you provide

2. How We Use Your Information

We use the collected data to:

• Provide, maintain, and improve our Services
• Personalize user experience
• Respond to inquiries and support requests
• Communicate with you about updates and promotions (with opt-out options)
• Analyze usage for performance and security
• Train and enhance AI models (unless you opt out)

3. Legal Basis for Processing

We process your personal data based on:

• Your consent
• The necessity to perform a contract
• Compliance with legal obligations
• Legitimate interests in improving our Services

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Analyze traffic and usage patterns
• Improve functionality and content

You can manage or disable cookies through your browser settings.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Trusted third-party service providers under confidentiality agreements
• Law enforcement or regulatory bodies when legally required
• Affiliates and partners to help provide and improve our Services

6. User Rights and Choices

Depending on your jurisdiction, you may have the following rights:

a. General Rights

• Access, correct, or delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

b. GDPR (General Data Protection Regulation)

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access your personal data and request a copy
• Request correction or deletion of your data
• Object to or restrict processing
• Lodge a complaint with a data protection authority
• Data portability to another service provider

We process your data under the lawful bases mentioned in Section 3. You can exercise your rights by contacting us at: support@fansom.io

c. CCPA (California Consumer Privacy Act)

If you are a California resident, you have the right to:

• Know what personal data we collect, use, and disclose
• Request deletion of your personal data
• Opt-out of the sale of personal data (Note: we do not sell data)
• Not be discriminated against for exercising your CCPA rights

You may make CCPA requests by contacting us at: support@fansom.io

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

8. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system can be 100% secure.

9. Children’s Privacy

Fansom.io is not intended for children under the age of 13 (or equivalent age in your jurisdiction). We do not knowingly collect personal data from children.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using our Services, you consent to this transfer, storage, and processing. We ensure adequate protection through standard contractual clauses or other approved mechanisms as required by applicable laws.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes and update the "Effective Date" above. Continued use of our Services constitutes your agreement to the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or wish to exercise your data protection rights, please contact us at: support@fansom.io

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